burma88 Privacy Policy

1. Introduction and Purpose of This Policy

burma88 takes the protection of personal data for players in Myanmar seriously. This Privacy Policy ("Policy") explains how personal data is collected, stored, used, and protected when players use burma88's website, mobile platform, and related services ("Services").

By continuing to use burma88's Services, players are considered to have agreed to the terms set out in this Policy. If you do not agree with this Policy, please stop using the Services.

2. Types of Data Collected

burma88 collects the following types of data from players in order to provide its Services —

2.1 Personal Identification Details

• Name, date of birth, and email address provided at registration
• Contact details (phone number, secondary contact method)
• Copy of national ID or valid passport used for identity verification

2.2 Financial Details

• Deposit and withdrawal transaction records
• Payment information related to KBZPay, Wave Money, AYA Pay, and bank transfers
• Bank account details requested for financial verification

2.3 Technical Data

• IP address, browser type, device model
• Login time, logout time, and session logs on the platform
• Data from cookies and tracking technologies

2.4 Gaming Records

• Game history, betting records, and session duration records
• Bonus and promotion participation records
• Message records sent to Customer Support

3. How is your information used?

To provide quality service and meet legal obligations, burma88 uses the collected information for the following purposes—

• To open accounts, verify identity, and manage personal account settings
• To process deposits and withdrawals securely
• To improve the player's gaming experience and provide bonus services
• To prevent fraud, money laundering, and unauthorized access
• To respond to player inquiries and complaints
• To send notifications about service updates and expansions
• To carry out responsible gambling obligations (betting limits, self-restriction tools)

4. Information Sharing and Disclosure

burma88 will not sell, rent, or trade players' personal information to third parties. However, it may be shared in the following limited circumstances—

4.1 Service Providers

Shared only to the extent necessary with payment processors, technology providers, and partner companies providing customer support. Those parties must comply with burma88's privacy protection policy.

4.2 Legal Requests

Where required by law, court order, or legal obligation, information will be disclosed only to the extent required by law.

4.3 Business Transfers

In the event of a corporate transition such as a merger or acquisition, players' personal information may be transferred, but players will be notified that the receiving entity must act in accordance with this policy.

5. Data Security Measures

burma88 applies technical and administrative security measures to protect players' personal information—

• All data transmitted between the player and the web server is protected with SSL (Secure Socket Layer) encryption
• Data stored on servers and databases is encrypted and access is restricted
• Only authorized staff are granted access to personal information
• Regular security audits are conducted to prevent security threats
• A backup system is maintained to prevent data loss or corruption

However, it is noted that no platform can guarantee 100% security of data transmission over the internet. Players are also encouraged to keep their account passwords secure and not share them with anyone.

6. Cookies and Tracking Technology

The burma88 website uses cookies and similar tracking technologies to improve the player's experience and enhance its services.

6.1 Types of Cookies

• Essential Cookies — Required for account login, session management, and security functions
• Functional Cookies — Used to remember preferences such as the player's language and game selections
• Analytical Cookies — Data collected to understand website visit patterns and activity

Players may disable cookies through their browser settings, but please note that doing so may cause some features of the website to not work properly.

7. Data Retention Period

burma88 retains players' personal information for as long as necessary to fulfill its service obligations—

• Account information — within 5 years after the player's account is closed
• Financial records — 7 years in accordance with legal requirements
• Communication records — 2 years after the matter is resolved
• Technical records — between 6 months and 1 year

After the retention period has passed, personal data will be securely deleted or anonymised.

8. Players' Rights

Every player has the following rights regarding their personal data—

• Right to Access — You can request to see what data burma88 holds about you
• Right to Rectification — You can request correction of any inaccurate or incomplete personal data
• Right to Erasure — You can request deletion of data where there is no legal requirement to keep it
• Right to Restriction — You can request that processing of your personal data be restricted for a set period
• Right to Object — You can opt out of direct marketing activities
• Right to Data Portability — You can request your data in a digital format

To exercise any of these rights, contact us at [email protected]. burma88 will respond within 30 days of receiving your request.

9. Age Restriction and Protection of Minors

burma88 services are for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a player is under 21, their account and data will be dealt with immediately in the appropriate manner.

10. Policy Updates

burma88 may update this Privacy Policy due to improvements to its services, changes in legislation, or other reasons. When changes are made—

• The updated policy will be published on the website
• If the changes are significant, players will be notified at their registered email address
• Continuing to use the services after an update is published means you accept the revised policy

If you have any questions or concerns about this policy, contact us at [email protected].

11. Contact Details

For questions, clarification requests, or personal data requests related to this Privacy Policy, you can reach our support team—

• Email: [email protected]
• 24/7 Live Chat — contact us directly via Live Chat on the website

Our support team can assist in Myanmar language and will handle all personal data queries effectively.